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OCS & Communicator Wave 14 development futures (and some sneak peeks)
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Today I attended a session run by Chris Mayo (UC Technical Evangelist at Microsoft). The session’s topic, development platform futures with Microsoft’s unified communications platform, namely Office Communications Server.
The interesting little nugget that I picked up on was that everything discussed or demonstrated was running on pre-alpha wave 14 code and...(wait for it) there was no NDA this time!
You may recall a week back I attended a Microsoft Messaging and Mobility / Unified Communications User Group, at this session Yancey Smith mentioned Chris would be running his overview on OCS W14.
Below are a number of key slides presented, including a few sneak peeks of the Communicator 14 UI. (excuse the quality, these were taken at an angle with my BlackBerry Bold 9700)
Some very interesting integration already performed (in alpha) by the product group included:
· A service desk IM bot that could be used to route a call to a relevant (and available) support analyst based on presence/availability and skill i.e. Wintel or Exchange expert.
· A virtual executive assistant that can be commanded by IM/ voice (or DTMF tones) to find available meeting rooms at a specific location.
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