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R.I.P. Innovative Communications Alliance (ICA)
Previously I mentioned that during the "integrated roadmap" announcement there was continued collaboration with Microsoft technologies, I had mistaken this to mean that the existing agreement (entered back in July 2006 and expected to terminate...
Posted 4 Feb 2010 by Adam Jacobs | with no comments
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Avaya+Nortel integrated roadmap announced
For those of you that didn't attend Avaya's webinar (or just want some key take-aways) read on... Firstly I thought it might be good to remind you why the joining of these two telecommunications giants is a big thing for the UC community. 1. Nortel...
Posted 20 Jan 2010 by Adam Jacobs | 1 comment(s)
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Avaya completes aquisition of Nortel, but what does this mean?
Just before the Christmas break I received an e-mail from Nortel, the subject was "Avaya has completed its purchase of Nortel Enterprise Soulution" - before I started to digest the content of this message, I hoped that the "Avaya"...
Posted 30 Dec 2009 by Adam Jacobs | 1 comment(s)
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Avaya purchases Nortel for $900m
Today Nortel sold off its enterprise business arm to Avaya for $900m, this is great news for companies with significant investments in Nortel technology (like mine!). see below for more details: Will sell the assets of the Enterprise Solutions Business...
Posted 14 Sep 2009 by Adam Jacobs | with no comments
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My OCS 2007 Innovative Communications Alliance case study is published!
Back in early 2007 my workplace were in the market for an enterprise strength unified communications system, the aim from a high level was to take the businesses voice and data collaboration systems to the next level. In addition to this we knew it had...
Posted 25 Aug 2009 by Adam Jacobs | with no comments
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Microsoft/Nortel unified comms partnership in jeopardy?
Nortel has laid off senior staff in the UK who were responsible for the company’s unified communications partnership with Microsoft, according to sources. Nortel's liquidation could cripple UC relationship with Microsoft Those let go on Monday...
Posted 25 Jun 2009 by Adam Jacobs | with no comments
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Contact Centre + OCS = Happier customers?
On Thursday I am heading over to Nortel's UK HQ for a seminar reviewing functionality within Contact Centre v.7, the specific interest I have is to understand it's tight integration with Microsoft Office Communications Server 2007. I'll not...
Posted 16 Jun 2009 by Adam Jacobs | with no comments
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